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Privacy & Security Policy

Heavenly Memorial Designs is committed to protecting your privacy and giving you a safe, secure online experience. This Statement of Privacy and Security applies to the Heavenly Memorial Designs website and governs data collection and usage. By using the Heavenly Memorial Designs website, you consent to the data practices described in this statement.

Collection of your Personal Information

Heavenly Memorial Designs collects personally identifiable information, such as your billing and shipping addresses, e-mail address, name and telephone number. Heavenly Memorial Designs also collects anonymous demographic information, which is not unique to you, such as your postcode. There is also information about your computer hardware and software that is automatically collected by Heavenly Memorial Designs as part of our analytical data collection. This information can include: your IP address, your Internet provider, browser type, domain names, access times and referring website addresses. This information is used by Heavenly Memorial Designs for the operation of its services, to maintain quality of the service, and to provide general statistics regarding use of the Heavenly Memorial Designs website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Heavenly Memorial Designs public forums and blog comments, this information may be collected and used by others.

Heavenly Memorial Designs is not responsible for the privacy statements or other content on websites outside of the Heavenly Memorial Designs and Heavenly Memorial Designs website. Heavenly Memorial Designs encourages you to review the privacy statements of websites you choose to link to from Heavenly Memorial Designs so that you can understand how those websites collect, use and share your information.

Use of your Personal Information

Heavenly Memorial Designs collects and uses your personal information to operate the Heavenly Memorial Designs website and deliver the products and/or services you have requested. Heavenly Memorial Designs also uses your personally identifiable information to inform you of other products and/or services available from Heavenly Memorial Designs and its partners. Heavenly Memorial Designs may also contact you via surveys to conduct research about your opinion of current products and/or services or of potential new products and/or services that may be offered.

Heavenly Memorial Designs does not sell, rent or lease its client and subscriber lists to third parties. Heavenly Memorial Designs may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party unless otherwise authorised by you. In addition, Heavenly Memorial Designs may share certain data with trusted partners to help us perform statistical analysis, provide customer support, and/or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these products and/or services to and on behalf of Heavenly Memorial Designs, and they are required to maintain the confidentiality of your information.

Heavenly Memorial Designs website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Heavenly Memorial Designs or the site; (b) protect and defend the rights or property of Heavenly Memorial Designs.

Use of Cookies

The Heavenly Memorial Designs website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your computer by a website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the website that you have returned to a specific page. For example, if you personalise Heavenly Memorial Designs pages, or register with Heavenly Memorial Designs products and/or services, a cookie helps Heavenly Memorial Designs to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Heavenly Memorial Designs website, the information you previously provided can be retrieved, so you can easily use the Heavenly Memorial Designs features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, however you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Heavenly Memorial Designs products and/or services or websites you visit.

Security of your Personal Information

Heavenly Memorial Designs secures your personal information from unauthorised access, use or disclosure. Heavenly Memorial Designs secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol using a 2,048 bit industry standard SSL certificate. Our payment gateways (PayPal, AfterPay and SecurePay) all use PCI Compliant technology to secure your payments. Realtime monitoring of this website ensures any attempts to gain unauthorised access is quickly and efficiently prevented and system administrators alerted should any further action be required.

Contact Information

Heavenly Memorial Designs welcomes your comments regarding this Statement of Privacy and Security. If you believe that Heavenly Memorial Designs has not adhered to this Statement, please contact us.  We will use commercially reasonable efforts to promptly determine and remedy the problem.